100% Locally Owned, Independent and Free

100% Locally Owned, Independent and Free

Jane Stephens: rising cost of living is one thing but unnecessary fees are something else

Do you have a news tip? Click here to send to our news team.

Council officers push for continued checks on regulated dogs

Sunshine Coast Council is expected to continue its annual compliance checks on regulated dogs across the region. The proposal will go before councillors at the More

Quick air links open up island getaways

Families can now fly return direct to a holiday island approximately 50-70km offshore from the southern Sunshine Coast. Helitec, a Coast-based helicopter company, has just More

Uni retains top student experience ranking

Students have again rated the University of the Sunshine Coast (UniSC) among the best in the country, with the institution retaining its top Queensland More

Motorway reopens after multi-vehicle crash

The Sunshine Motorway was closed for a number of hours in both directions at Marcoola following a serious crash involving five vehicles. Emergency services were More

Resort expansion ramps up ahead of summer

Work is progressing on a holiday park expansion, with new accommodation and facilities taking shape and a popular restaurant reopening ahead of the summer More

Octogenarian takes on Ironman 70.3

A retired neurosurgeon will mark his 80th birthday by tackling Ironman 70.3 Sunshine Coast in honour of a late colleague and to raise money More

Little squares that harvest gold, they are: voraciously hungry devices – all beeps and numbers, lights and codes.

Touch and pay. Wave and go.

Spending money has never been so easy. And we do.

But it turns out that plastic on plastic is not so fantastic.

Those payment squares and eftpos machines are really pricey, it turns out, causing vendors hip-pocket pain far beyond the average consumer’s imagination.

Now that business costs have risen so much that tipping point has been reached, the customer is footing the bill – and that pain is being shared.

‘We prefer cash’ signs have proliferated on the Sunshine Coast.

And ever more shops are charging the 1.7 or 2.1 per cent the device supplier charges them.

Cafes and other shops are raising prices to cover the costs of having an eftpos machine and bank charges.

Some bump it up to 3 or 4 per cent to cover their bank charge, too.

Australian Bureau of Statistics figures show that over the 12 months to June, all cost of living indexes rose by between 6.3 and 9.6 per cent.

Insurance and financial services, food, non-alcoholic beverages and housing had the biggest rises.

It is tough at the moment, certainly, and in these times of escalated cost of living, we notice the extra.

We have learnt that a dollar here or there adds up.

Help us deliver more news by registering for our FREE daily news feed. All it requires is your name and email at the bottom of this article.

Fees and charges used to be my bugbear.

With greater understanding about the costs of electronic transactions for businesses, I have recently had to let the irritation go – or else I would be in a permanent state of feeling cranky.

But the charge that continues to get my goat is for tickets.

Book a seat at the movies and there is this sneaky ‘booking fee’ that latches on just as you are sealing the deal – and it is charged per ticket. Seriously?

What is that for exactly?

For live events, there is still a ‘print-at-home’ fee and you are forced to pay even if the tickets are delivered to you via SMS.

Booking fees and print-at-home ticket fees seem needless. Picture: Shutterstock

It is outrageous.

I understand people need to be paid for their service.

If the tickets need to be printed and a human must be employed to put them in an envelope and walk to the post office and send them off, I understand that costs money.

But too often there is no actual service, much less any need for actual action.

Last I checked, software, computers and automated payments did not yet draw a wage.

But who says machines don’t run the world?

Dr Jane Stephens is a UniSC journalism lecturer, media commentator and writer.

Subscribe to SCN’s free daily news email

This field is for validation purposes and should be left unchanged.
This field is hidden when viewing the form
[scn_go_back_button] Return Home
Share